Refund Policy
At BasketballHubPH, we are committed to providing high-quality products that meet your basketball needs. Please note that all sales made through our online store are final. We do not offer refunds, exchanges, or returns for any items once they have been purchased.
We encourage our customers to carefully review their orders before making a purchase. If you have any questions about a product, feel free to reach out to our customer support team at inquiry@basketballhubph.com for assistance before placing your order.
Thank you for understanding and for choosing BasketballHubPH for your basketball gear!
Frequently Asked Questions
Can I get a refund if I change my mind after purchasing?
Unfortunately, we do not offer refunds once an order has been placed. Please ensure you review your items carefully before purchasing.
What if I receive a defective or damaged product?
If your item arrives damaged or defective, please contact us at inquiry@basketballhubph.com within 7 days of receiving your order, and we will assist you with resolving the issue.
Can I exchange my product for a different size or color?
We do not offer exchanges. Please double-check product details such as size and color before placing your order to ensure you choose the correct item.
Do you offer returns on sale or discounted items?
All items, including those on sale or discounted, are final sale and not eligible for return or refund.