Shipping Methods and Information
At BasketballHubPH, we are committed to delivering your orders swiftly and efficiently. Here’s everything you need to know about our shipping methods and fees:Shipping Delivery Options
- SPX Express (Standard Delivery)
- J&T Express
- XDE
- Flash Express
- YTO Express
- 2GO
- Worklink Services Inc
Shipping Timeframes
- Domestic Orders: 7 to 15 days
- International Orders: 15 to 30 days
Shipping Fees: We strive for transparency in our shipping costs:
- Metro Manila: PHP 100 to PHP 150
- Outside Metro Manila: PHP 150 to PHP 250
- Overseas Southeast Asia: PHP 1,500 to PHP 5,000
- North America or Europe: PHP 5,000 to PHP 10,000
Frequently Asked Questions
What shipping carriers do you use?
We use a variety of reliable shipping carriers to ensure your order arrives safely and on time. Our carriers include SPX Express (Standard Delivery), J&T Express, XDE, Flash Express, YTO Express, 2GO, and Worklink Services Inc.
How long will it take for my order to arrive?
- Domestic Orders: Typically 7 to 15 days.
- International Orders: Generally 15 to 30 days, depending on the destination.
How much will shipping cost?
- Metro Manila: PHP 100 to PHP 150
- Outside Metro Manila: PHP 150 to PHP 250
- Overseas Southeast Asia: PHP 1,500 to PHP 5,000
- North America or Europe: PHP 5,000 to PHP 10,000
How can I track my order?
Once your order is dispatched, we will send you an email with a tracking number and a link to track your shipment. You can use this information to monitor your order’s progress.
What should I do if I haven’t received my order within the expected timeframe?
If your order does not arrive within the expected timeframe, please contact our customer service team. We will help you track your order and resolve any issues.