Shipping Methods and Information
At BasketballHubPH, we prioritize delivering your basketball gear quickly, securely, and transparently. Below, you’ll find all the essential details about our shipping options, delivery timelines, and fees.
Shipping Delivery Options
To ensure your orders arrive safely and on time, we partner with trusted carriers, including:
- J&T Express
- LBC
Shipping Timeframes
- Metro Manila: 3 to 5 business days
- Domestic(Outside Metro Manila): 5 to 10 business days
Shipping Fees
Our shipping fees are determined by your order’s total value. Here’s the breakdown:
| Order Value | Shipping Fee |
|---|---|
| PHP 0 to PHP 1,499 | PHP 175 |
| PHP 1,500 to PHP 3,499 | PHP 250 |
| PHP 3,500 to PHP 4,999 | PHP 350 |
| PHP 5,000 to PHP 6,999 | PHP 450 |
| PHP 7,000 and above | Free |
Track Your Orders
Frequently Asked Questions
What carriers do you use for shipping?
We collaborate with dependable carriers, including J&T Express, and LBC, to ensure your package arrives securely.
How long does it take to receive my order?
- Domestic Orders: 7 to 15 business days
How much does shipping cost?
Shipping fees depend on your order’s total value:
- PHP 0 to PHP 1,499: PHP 175
- PHP 1,500 to PHP 3,499: PHP 250
- PHP 3,500 to PHP 4,999: PHP 350
- PHP 5,000 to PHP 6,999: PHP 450
- PHP 7,000 and above: Free
How do I track my order?
Once your order is shipped, you’ll receive an email with your tracking number and instructions on how to track your package.
What if my order doesn’t arrive on time?
If your order hasn’t arrived within the expected delivery timeframe, please reach out to us immediately. Our customer support team will assist you in locating your package or resolving the issue.