How to Track Your Order
- Log in to your account
- Enter your order number and your Email
- Click Track Button
Order Status
From the moment you click ‘order’ to the delivery at your doorstep, here’s what each status means:
- Processing: We’re on it! Your order is being packed.
- Shipped: It’s game time! Your order is en route.
- Delivered: Score! Your gear has arrived.
Frequently Asked Questions
How can I track my order?
Track your order easily by logging in and clicking the tracking link. Need help? Contact us at (+63) 991 341 3924 or email inquiry@basketballhubph.com.
What payment methods do you accept?
We accept major credit cards and PayPal for secure payments. Questions? Reach out to us at (+63) 991 341 3924 or email inquiry@basketballhubph.com.
How do I return or exchange an item?
Contact our team within 7 days for hassle-free returns or exchanges. For assistance, call us at (+63) 991 341 3924 or email inquiry@basketballhubph.com.
What should I do if I encounter an issue with my order?
We’re here to help! Reach out to our customer support for any concerns. Call (+63) 991 341 3924 or email inquiry@basketballhubph.com.
Do you offer international shipping?
Yes, we ship worldwide! Enter your address during checkout. Questions? Contact us at (+63) 991 341 3924 or email inquiry@basketballhubph.com.